Texting and Electronic Communication Practice Policy

Effective February 1, 2026

Karisa Quick Licensed Professional Clinical Counselor, DBA That Gay Therapist (“we,”)  respects your privacy and is committed to protecting your personal information. This Privacy Policy expalins how Karisa Quick Licensed Professional Clinical Counselor collects and used information about you, when you opt-in to receive SMS messages from us.

Information We Collect:

When you opt-in to receive SMS messages, we collect:

• Your phone number

• Consent to send SMS messages

• Your basic contact information

How we Collect Your Information

We may collect your information directly from you, such as when you complete a form or contact us; automatically, such as when you interact with our website; or from others, such as when we receive information about you from third parties.

How We Use Your Information

We use your information to:

• Send you the SMS messages you’ve opted in to receive

• Appointment reminders

• Scheduling or rescheduling sessions

• Billing notifications

• Links to telehealth sessions

• Brief logistical questions

• Provide updates or other relevant content based on your preferences

• To operate our business

Text messaging and standard email are not fully secure forms of communication and may carry some risk to confidentiality.

By choosing to communicate via text or email, you acknowledge and accept this potential risk.

Limits of Text Messaging

Text Messaging:

• Is not appropriate for clinical discussions

• Is not monitored 24/7

• Is not appropriate for crisis communication

• Should not include detailed personal health information

If you are experiencing an emergency, please call 911 or go to your nearest emergency room. You may also contact the 988 Suicide & Crisis Lifeline by calling or texting 988.

Disclosures of your Information

We may disclose your information to our affiliated companies; to third-party service providers, as required by law or administrative order; to assert claims or rights to defend against claims.

Protection of Information

We take steps to protect your information against unauthorized use or disclosure.

Hippa and Confidentiality

This practice complies with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and applicable state privacy laws.

• Clinical information is stored in a secure, HIPAA-compliant electronic health record (EHR) system.
  

• Telehealth sessions are conducted through HIPAA-compliant platforms with encryption safeguards.
  

• Administrative text reminders may be sent through secure practice management software when available.
  

While we take reasonable steps to protect your privacy, no electronic communication system can guarantee absolute security.

Updates

We may periodically update this privacy policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website before the change becomes effective. We encourage you to periodically review this page for the latest information about our privacy practices.

How to Contact Us

You can reach us by texting us. You may also contact us directly at hello@thatgaytherapist.com.